Show Cart sometimes says: Cart is Empty

2 years 2 months ago 2 years 2 months ago by .
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Show Cart sometimes says: Cart is Empty #5185
Hi, Do you have any idea, why, sometimes when customers place an item in the cart, them click on "Show Car" (Visa kundvagn) they get: "Your Cart is Empty" (Kundvagnen är tom). I have had some customers calling me and asking what is wrong and I have also noticed it when testing the site and it is really happening from time to time. When doing Ctrl+ F5 or Cmd+R on a Mac, the cart with it's content displays correctly.
Could it be a bug in the latest VMuikit? Or any minimizations of javascripts? (I have not done that myself, so know too little about it.)

Cheers
/Dodo

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2 years 2 months ago
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Show Cart sometimes says: Cart is Empty #5187
Hi, will you please take a look at this, soon?
It's getting serious. Too many people leave my shop, most often because of not being able to reach the checkout - I suspect it could be something with changing the amount of items or emptying the cart and then the checkout can't be seen in the same session. Not sure though...

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2 years 2 months ago
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Show Cart sometimes says: Cart is Empty #5188
Hello
we dont have this error in our demo servers. and please check the error with out vmuikit.
if you have any trouble add site admin and ftp details we will take look in your site.

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2 years 2 months ago
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Show Cart sometimes says: Cart is Empty #5189
To check without VMuikit, could you please tell me exactly what and where to disable in backend?

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2 years 2 months ago 2 years 2 months ago by .
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Show Cart sometimes says: Cart is Empty #5190
Details sent
I get the error very easy. Just place products in the cart, then go there.
Empty the cart.
Continue shopping.
Place product in cart again.
Go to cart via the overlay popup.
Says: Varukorgen är tom (Cart is empty)
Hit Ctrl+F5 and the cart loads with products in checkout.

You may also test on a copy of the live site. Same details for you. It's in a subfolder of the domain livingstudio.se/Cliv

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2 years 2 months ago
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Show Cart sometimes says: Cart is Empty #5191
Hello
I have seen same issue after disabled VMuikit. so its not VMuikit issue.
But i found the cause of this problem.
You have enabled cache "ON - Conservative caching" in backend. i disabled it. It works now. i remember i already suggested you to disable cache in cart page,
Let me know if you have any other question.
Thanks

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2 years 2 months ago
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Show Cart sometimes says: Cart is Empty #5192
Ok, strange, since I enabled the cache the day before yesterday to see if it could help. The error was there before I enabled it. But ok, I'll try again.
Did you by the way manage to provoke the error to turn up , on your side?

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2 years 2 months ago 2 years 2 months ago by .
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Show Cart sometimes says: Cart is Empty #5193
Same error is still there. I tried on three different browsers. Also on my mobile (Android). Same problem.

I simply place a product in the cart.
Go to the cart.
Remove the item and I'm automatically transfered to "Empty cart" Go on shopping? (As normal)
Then I place a new product in the cart and in "Go to cart" I get back to "Empty cart".

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2 years 2 months ago
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Show Cart sometimes says: Cart is Empty #5194
No. I never see this error in VMuikit server or any other customer server.
if you see this problem again, just clear cache in your system. and try again. it should work.
Thanks

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2 years 2 months ago 2 years 2 months ago by zsimaiof.
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Show Cart sometimes says: Cart is Empty #5195
It really strange issue.
if i press ctrl + shift + r in browser, i can see all products in cart page.
It should be cache issue in your server.

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